Cookie Policy
How we use cookies
Effective Date: September 2, 2026
Fresh Start Behavioral Health (“Fresh Start Behavioral Health,” “we,” “us,” or “our”) uses cookies and similar technologies on our website to help the website function properly, understand how visitors use our website, improve our services, and enhance the user experience.
This Cookie Policy explains what cookies are, how we use them, and the choices you may have regarding their use.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website.
Cookies allow a website to recognize your device and remember certain information about your visit. Some cookies are necessary for a website to function, while others help website operators understand website usage or provide additional functionality.
We may also use technologies similar to cookies, including pixels, tags, local storage, and analytics technologies. For simplicity, this policy refers to these technologies collectively as “cookies.”
2. How We Use Cookies
Fresh Start Behavioral Health may use cookies for the following purposes:
Strictly Necessary Cookies
These cookies are required for the website to operate correctly. They may support functions such as:
• Website security and fraud prevention
• Page navigation and basic website functionality
• Maintaining technical or session information
• Remembering privacy or cookie preferences
• Supporting forms and other essential website functions
Because these cookies are necessary for the operation of the website, they generally cannot be disabled through our website’s cookie settings.
Analytics and Performance Cookies
Where enabled, these cookies help us understand how visitors interact with our website.
They may provide information such as:
• Which pages are visited
• How visitors navigate the website
• How long visitors spend on particular pages
• Whether visitors encounter technical errors
• General website traffic and performance information
We use this information primarily in aggregated or otherwise appropriately managed form to improve the website and our online services.
Functional Cookies
Functional cookies may allow the website to remember choices or preferences you make and provide enhanced functionality.
For example, they may help us remember certain website preferences or support optional website features.
Advertising and Marketing Cookies
Fresh Start Behavioral Health may use advertising or marketing technologies only where appropriate and permitted by applicable law.
If such technologies are used, they may help us understand the effectiveness of marketing campaigns or provide information about interactions with our website.
Fresh Start Behavioral Health does not intend to use cookies to sell or otherwise commercially exploit sensitive behavioral-health information.
3. Behavioral Health and Protected Information
Fresh Start Behavioral Health takes the privacy and security of information relating to individuals who use our services seriously.
Cookies used for general website analytics should not be used as a means of collecting, storing, or intentionally transmitting protected health information (“PHI”) through our public website.
You should not enter diagnoses, treatment information, medication information, medical history, or other sensitive health information into general website fields unless the website specifically indicates that the information is being collected through a secure and appropriate channel.
Where online forms, patient portals, appointment systems, telehealth services, or other systems are used to collect information relating to your care, those systems may be subject to additional privacy and security requirements.
For more information about how Fresh Start Behavioral Health handles personal information, please review our Privacy Policy and, where applicable, our Notice of Privacy Practices.
4. Third-Party Cookies
Some cookies may be placed by third-party service providers that provide functionality or services for our website.
These providers may include services used for:
• Website analytics
• Website hosting and security
• Appointment scheduling
• Online forms
• Video or telehealth functionality
• Website performance monitoring
• Communications and contact services
Third-party providers may process information in accordance with their own privacy policies and contractual obligations.
We encourage you to review the privacy policies of third-party services when applicable.
5. Cookies Used on Our Website
The specific cookies used on the Fresh Start Behavioral Health website may change as we add, remove, or update website functionality.
Depending on the services implemented, our website may use cookies or similar technologies provided by services such as
Necessary for Website operation, security, and preferences Session or as required
Analytics for Understand website traffic and performance, Retention Varies
Functional for Support optional website functionality Retention Varies
Marketing for Measure marketing activity or advertising Retention Varies
A current cookie inventory should be maintained as part of the website’s privacy and compliance management process.
6. Managing Cookies
You can control or restrict cookies through your web browser.
Most browsers allow you to:
• View cookies stored on your device
• Delete existing cookies
• Block certain or all cookies
• Receive a notification before cookies are stored
Please be aware that disabling certain cookies may affect the functionality or availability of portions of our website.
Where required by applicable law, Fresh Start Behavioral Health may also provide a cookie-consent mechanism that allows visitors to manage optional cookies.
7. Do Not Track Signals
Some web browsers provide a “Do Not Track” (“DNT”) feature.
Because there is currently no universally accepted technical standard for responding to DNT signals, our website may not respond to such signals in every circumstance.
Where applicable, we will follow legally required mechanisms for managing online tracking preferences.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, technology, services, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the top of this policy.
We encourage you to review this Cookie Policy periodically to remain informed about how cookies and similar technologies are used.
9. Contact Us
If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact Fresh Start Behavioral Health through the contact information provided on our website.
Fresh Start Behavioral Health
Email: Info@freshstartbhinc.com
Address: Dayton Main Office
6929 North Main Street,
Dayton, OH 45415
Telephone: 937-353-9534
10. Related Privacy Information
This Cookie Policy should be read together with our other privacy and website policies, including, where applicable:
• Privacy Policy
• Notice of Privacy Practices
• Terms of Use
• Accessibility Statement
Last Updated: September 2, 2026